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IT C-op/Intern

At Packaging Corporation of America (PCA), we think of ourselves as more than a paper and box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers ? large and small ? paper, package, transport and display products of all kinds. It just happens to be that paper and corrugated products are our area of expertise.
At PCA, you'll find the best people in the industry operating in a "golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way.
As a Fortune 500 company and one of the largest producers of paper, containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers
We are seeking resumes for an IT Help Desk Co-op in our Jackson, AL. Paper Mill.
Responsible for providing technical assistance and support related to computer systems, hardware,or software. Response to queries, runs diagnostic programs, isolates problem, and determines and implements the solution. The position requires that the applicant have problem-solving capabilities, ability to test solutions in a production environment and be able to pay attention to details.
Principle Accountabilities:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Install, modify, and repair computer hardware and software. Working on multiple tickets simultaneously
Basic Qualifications:
Currently enrolled majoring in Computer Science/ CIS or equivalent program.
Certifications are a plus. CompTIA's A+, Network+, or Security+ are preferred.
Must be a student in good standing with the University.
Experience using Microsoft Excel, Outlook, PowerPoint, Word, Project, and AutoCAD.
Able to pass pre-employment background check and drug test.
A minimum grade point average of 3.0/4.0
Preferred Qualifications:
Pulp & Paper industry experience.
One to two years of experience in IT support.
The successful candidate must possess the following Knowledge, Skills & Abilities:
Ability to be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers.
Ability to exhibit excellent communication, analytical, organizational, and computer skills.
Capable of independently making sound decisions through creative problem-solving, ambiguity, and change.
Ability to work in a fast-paced environment and handle multiple requests simultaneously.
Ability to read and understand technical correspondence, memos, instructions, and reports.
Ability to apply skills to continuous process improvement while maintaining maximum levels of safety.
Demonstrated leadership skills and abilities.
Strong planning and follow up skills.
Excellent people and process management skills.
PCA provides a competitive comprehensive benefits package.
PCA is an Equal Opportunity Employer ? Veterans/Disabled and other protected categories.
All Qualified applicants must apply at www.packagingcorp/employment.com
Other details
Pay Type Salary
652-JACKSON MILL-H-2015, 4585 Industrial Rd , Jackson, Alabama, United States of America

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